What It Is
Process mining uses event log data from your systems to reconstruct how processes actually execute. Every transaction, every handoff, every delay is captured and visualized. The result is an objective, data-driven map of your operations — free from the bias of interviews and self-reported metrics.
Think of it as an X-ray for your business processes. You see the skeleton of work: where it flows smoothly, where it gets stuck, and where it loops back on itself.
How It Works
Data Extraction
We extract event logs from your ERP, workflow systems, and databases. Every transaction creates a trail — we follow it.
Process Discovery
Algorithms reconstruct the actual process flow from event data. No interviews needed. No assumptions. Just data.
Conformance Checking
We compare the discovered process against your documented SOPs to identify deviations, workarounds, and undocumented steps.
Bottleneck Analysis
Statistical analysis identifies where delays accumulate, which handoffs create friction, and which steps generate rework.
Automation Opportunity Mapping
Every process segment is scored for automation potential using our six-criterion framework, with ROI projections.
What We Typically Find
Hidden rework loops
15-30% of transactions cycle through the same steps multiple times.
Approval bottlenecks
One manager becomes a single point of delay for dozens of processes.
Undocumented workarounds
Staff bypass official procedures — sometimes for good reasons that should be formalized.
Automation sweet spots
High-volume, rule-based segments that are perfect for immediate automation.
Engagement Options
Single Process
- One process deep-dive
- Event log analysis
- Process flow visualization
- Bottleneck report
- Automation recommendations
Department-Wide
- Multiple process analysis
- Cross-process dependencies
- Resource utilization mapping
- Prioritized automation roadmap
- Executive presentation
Stop Guessing Where the Bottlenecks Are
Process mining shows you exactly where work gets stuck and where automation will have the biggest impact.